Which countries are included in the UK?
The following countries are included in our definition of the UK for delivery purposes: England, Northern Ireland, much of Scotland, Wales and all BFPO addresses. For deliveries to the Republic of Ireland, Scottish Highlands and Islands, please see our Western Europe delivery rates.

How will it be delivered?
All items delivered to a UK address will be dispatched using either Royal Mail First Class or Nightspeed 48 hours. There is a maximum weight of 2 Kilos for Royal Mail, and other restictions on size and value.

How long will it take to arrive?
To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination. For deliveries to a UK address, dispatch time is 1 or 2 working days. So if you are ordering an item displaying 24-hour availability, you can expect to receive the item at your door two or three days after you place your order.

When all your goods are in stock, we usually achieve 'following day' delivery in the UK, although it can also depend on courier schedules and workloads. This can sometimes take customers by surprise, and as parcels require a signature for the delivery driver, there can be an unnecessary delay.

Be prepared to have someone available to sign for your goods. We have no control over the time of delivery, nor whether parcel delivery drivers have sufficient flexibility to 'leave your parcel next door' or not. The general rule is if no-one is available to sign for the goods, a card is left and you then have to make arrangements with the carrier for personal collection from a local depot, or a second delivery attempt may be made.

If your need is particularly urgent, and the parts you order are in stock, we can - at extra cost - deliver by the following morning. You will need to order directly by telephone for this service to be effective

NB: Delivery times to BFPO addresses are dependent on British Forces Post Office schedules.

Which countries are included in Western Europe?
The following countries are included in our definition of Western Europe for Air deliveries: Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Gibralta, Greece, Greenland, Republic of Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Scottish Islands, Spain, Sweden, Switzerland, Vatican City State.

Deliveries by surface parcel apply only to: Austria, Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Scottish Islands, Spain, Sweden, Switzerland.

How will it be delivered?
There are two different delivery options for Western Europe addresses. We can choose from Airmail, which takes 1-2 working days to arrive, or Surface parcel which takes 2-3 working days to arrive, but can carry heavier parcels more cheaply. A breakdown of the different costs for each service is detailed in the tables below.

How long will it take to arrive?
To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination. So if you are ordering an item displaying 24-hour availability, and have Surface parcel as your dispatch method, you can expect to receive the item at your door 2-5 days after you place your order.

Please note that Switzerland and Norway impose an extra £25 for customs clearance.
You are required to ask us for a quotation on shipping costs to Switzerland and Norway and cannot use automatic credit card payment. We may be able to suggest alternative delivery.

Which countries are included in North America?
The following countries are considered to be part of North America for our dispatch purposes: Canada, Mexico and the 50 states of the USA.

How will it be delivered?
All deliveries to North American continent are by Airmail, taking 2-3 days

How long will it take to arrive?
To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination. So if you are ordering an item displaying 24-hour availability, and select Priority Express as your dispatch method, you can expect to receive the item at your door 3-4 working days after you place your order.

Which countries are included in Eastern Europe?
The following countries are considered to be part of Eastern Europe for our dispatch purposes: Belarus, Bulgaria, Czechoslavakia, Georgia, Hungary, Moldava, Poland, Romania, Russia, Slovak republic, Ukraine

How will it be delivered?
All deliveries to Eastern Europe are by Airmail, taking 3-5 days

How long will it take to arrive?
To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination. So if you are ordering an item displaying 24-hour availability, and have Priority Express as your dispatch method, you can expect to receive the item at your door 4-6 working days after you place your order.

Rest of the World delivery

Which countries are included in the Rest of the World?
If the country you have selected as your delivery destination is not included in our lists for UK, Western Europe, Eastern Europe or North America, then we consider it to be in the Rest of the World for our dispatch purposes. This includes all countries in Asia (eg: Japan, China, Pakistan, India, etc.), Australia and New Zealand, all African countries, Central America (Guatemala, Nicaragua, Panama, etc.), the Caribbean and South America (Colombia, Chile, Argentina, etc.).

How will it be delivered?
There are two different delivery pricings for Rest of the World addresses, which depend upon the freight rates to different countries. All deliveries are Airmail, which can take anything between 3-10 working days to arrive, depending on frequency of scheduled flights. A breakdown of the different costs for each pricing is detailed in the tables below.

How long will it take to arrive?
To find out when you will receive an item, you need to consider the availability of the item you ordered and add it to the stated dispatch time for your chosen destination. So if you are ordering an item displaying 24-hour availability, and wish to have it delivered via air you can expect to receive the item at your door 4-14 days after you place your order.